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- What is a claim code and how do i find it
What is a claim code and how do i find it
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BLAKE-WRIGHT
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12-08-202006:10 PM
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Product: Envy pro 6455
Operating System: Android 9.0 Pie
I dont know what a claim code is or where to find it and ive never set up any electronics in my entire life. I have an envy pro 6455 that is asking for a claim code i can not find
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- Envy Pro 6455
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- Other printer
19 people had the same question
I have the same question
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TEJ1602
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12-18-202006:10 AM
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@BLAKE-WRIGHT, Welcome to HP Support Community! To find your Printer Claim Code, print a Web Services Information page from the printer's built-in webpage.
-
Send a test print job from any device on your network to make sure the printer is connected and can print.
NOTE:
You cannot use Web Services or get your Printer Claim Code if your printer is not connected to your wireless network. A USB connectiondoes notwork.
-
Type the printer IP address into a web browser on any device connected to your network to open the printer's built-in website.
To find your printer IP address:
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From the touchscreen control panel: Touch theWirelessicon
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From the HP Smart app: ClickPrinter Settings, and then clickPrinter Information.
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From the printed network report: Press theInformation
button to print an information page.
-
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From the printer website, find theWeb Servicesmenu, and then clickPrint Info PageorPrint Information Sheet.
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Find the Printer Code or Printer Claim Code on the page that prints.
If the information page only has the printer's email address, remove and then re-enable Web Services. A new information page prints with the Claim Code.
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Add your printer to anHP Smartaccount using the Printer Claim Code.
If anInvalid Claim Codeor other error message displays, remove and then re-enable Web Services before trying again.
For more detailed steps and troubleshooting options, go toPrinter Claim Process and FAQs.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
1 person found this reply helpful
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